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Phone (800) 596-1810 


We Are Your Local Insurance Agency

Masiello Insurance / Great East Insurance

We have been serving our customers since 1965, and we are committed to offering comprehensive insurance packages for homeowners and businesses with an experienced, dedicated, licensed staff and 24/7 claim service. We offer a complete line of Personal Insurance and Business Insurance, and our experienced insurance professionals are committed to helping you determine the right coverage and providing the best policy at the best price for you and your family’s needs.


At Masiello Insurance / Great East Insurance, it is all about CHOICES!

To make sure of that we’re providing you with:

  • Special program for drivers age 50 and over! Details (PDF)
  • Choices of quality insurance products to meet your needs!
  • Choices of companies for the best coverage available to insure your most important assets!
  • Choices of competitive prices based on your needs!

We are a Member of the Strategic Insurance Agency Alliance (SIAA), the largest partnering independent insurance agency network with over 6,530 agencies, writing over $6.8 Billion in premium throughout 48 US states and Canada, and insuring over 3 million people and businesses! Through this affiliation, we have access to a wide variety of top-rated insurance companies, meaning that you will receive the most competitive products and services available in the area. That’s the advantage to you!

About Our Agents


Donna Croteau, AAI

Donna Croteau

President

Phone: 603.283.1834

Email

Donna has over 33 years of insurance experience with Masiello Insurance Agency, and was named as President of the agency in 2014. Prior to that she held the position of Vice President from 2011 - 2014 and also served as Commercial Insurance Division Manager from 1993-2011. Through her years at Masiello Insurance, Donna was responsible for reviewing and assessing insurance coverage for prospective and existing customers as well as providing sales and customer service. She participated as a key member of the management team for all aspects of agency development and now concentrates her efforts in the development, management and growth of the agency. Donna holds the national designation of Accredited Advisor in Insurance (AAI) and has served on the CSR Advisory Council for both Peerless Insurance Company and Acadia Insurance Company. She is currently licensed in NH, VT, and ME and is a member of the Keene Elm City Rotary Club, serving as past Community Service Director. She also serves as a Division Chair for the 2015 Monadnock United Way campaign for the Commercial sector.

Sharon Fish, AAI

Sharon Fish

Vice President of Personal Lines/Director of Strategic Relationships

Phone: 603.283.1840

Email

Sharon has over 34 years of insurance experience and has served as manager of the Personal Insurance Division of Masiello Insurance Agency. She currently serves as the Director of Strategic Business Relationships for the Insurance Division of Great East serving clients throughout New England.

Sharon concentrates her efforts in the growth of the insurance division through sales, customer service and relationship development with Great East Partners. She holds the National designation of Accredited Advisor in Insurance (AAI) and served on the Peerless Insurance Company CSR Advisory Council.

Sharon’s experience in the insurance industry is combined with her dedication to provide customers with exceptional service. She holds Property and Casualty licenses in the States of New Hampshire, Vermont, Maine and Massachusetts.

Serving Auburn, Augusta, Bangor, Keene, Quechee.

Kathy Lansdon

Kathy Lansdon

Senior Insurance Advisor

Phone: 603.283.1833

Email

Kathy has 10 years experience in the insurance industry, specializing in personal insurance. She is dedicated to providing high quality, personalized service to both new and existing customers in our Personal Insurance Division by helping them understand their insurance and finding the right coverage to fit their needs. Currently Kathy holds her Property and Casualty license in the states of New Hampshire, Maine and Vermont.

Janice Sargent

Janice Sargent

Senior Insurance Advisor

Phone: 603.283.1847

Email

Janice has over 25 years of Personal and Commercial insurance experience, primarily as a multi-line claims adjuster for the states of NH, VT and ME. She previously earned the designations of Casualty Claims Law Associate (CCLA) and Workers Compensation Claims Law Associate (WCLA).

She currently holds a Property and Casualty Producer license in the state of NH, ME and Vermont. Janice works with new and existing customers, reviewing and assessing their insurance needs in our Commercial Insurance Division.

 

Jennifer Hakala

Jennifer Hakala

Commercial Lines Senior Insurance Manager

Phone: 603.283.1836

Email

Jennifer has over 17 years experience in the insurance industry, specializing in commercial insurance. She is dedicated to providing high quality, personalized service to both new and existing customers by advising them how to best protect their business assets.

Currently, Jennifer holds her Property and Casualty Licenses in New Hampshire and Maine.

Call her to find out how she can help you.

Sandy Pratt

Sandy Pratt

Senior Insurance Advisor

Phone: 603.283.1831

Email

Sandy has over 26 years of insurance experience in both Personal and Commercial Insurance. She has worked as a Personal Lines Underwriter on the company side as well as an Office Manager on the agency side in her prior work experience.

In her current role, Sandy is responsible for working with new and existing clients in our Personal Insurance Division reviewing and assessing their insurance needs. Her knowledge of insurance and expertise in customer service make for a great experience for her clients.

Sandy currently holds Property and Casualty licenses in the States of New Hampshire, Maine and Vermont.

Serving Bedford, Brattleboro, Gorham ME, Hampton, Keene, Portsmouth, Windham ME and Windham NH.

Tammy Blake

Senior Insurance Advisor

Phone: 603.283.1933

Email

Tammy has over 30 years of insurance experience in both Personal and Commercial Insurance. She joined Masiello Insurance Agency in 2015 as a Senior Insurance Advisor in our Personal Insurance Division. She has also worked in Premium Audit, Commercial Inland Marine and was a Sr. Regulatory Compliance Analyst as well as a Personal Automobile Claims Adjuster on the company side of the insurance industry.

In her current role, Tammy is responsible for working with new and existing clients in our Personal Insurance Division reviewing and assessing their insurance needs. Her knowledge of insurance and expertise in customer service make for a great experience for her clients.

Tammy currently holds Property and Casualty licenses in the States of New Hampshire, Vermont and Maine.

Serving Dover, Hollis, Keene, Nashua, Rochester, Sanford, Wells and York.

Karri O'Brien

Customer Support

Phone: 603.283.1839

Email

 

 

 

 

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